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Posts Tagged ‘business travel’

It was a summer afternoon in 1992. I was on an Indian Airlines plane in the western part of the country, when I heard that I was not. 5-7 minutes agonizing yet afraid of me every time I look back.
Marketing as a profession needs a bit of “Voyage. I was based in Calcutta, the eastern part of the country. I was asked by my superior officer to accompany him while he was visiting a manufacturing plant Baroda is located in the extreme west.
We took a morning flight from Calcutta to 6:00 in the morning and reached Bombay (Mumbai, western India), around 09:30, we were booked for a flight to Baroda (Vadodara) from 15:30 on the same day . We finished our meal at the airport and took a stress free time at leisure.
We passed the security check in time and boarded the flight, which was a 30-40 minute flight. I took the window seat and took over my old room. The plane took off without difficulty. I looked out my window as we were on the Sea of Oman and will continue to do so before we took a right turn of Baroda.
Suddenly, I discovered that the hum of the engine was exceptionally low and I thought the pilot must have found technical reasons to use a single engine. Then there was the announcement by the pilot of the system of public information. His words were: “Ladies and gentlemen, I am your captain this fight. We have been informed by checking that there is a bomb on board. We’re back in Bombay periodic inspection, please do not reach prey panic. I can assure you that there is no such thing on board, and a simple phone hoax. Thank you. “
The timing of the announcement was complete, a terrible fear gripped my senses. Maybe anytime, oh What a situation! We could not do anything but pray to God that nothing happened. I thought of my children and I tried to distract the imagination of the incoming event and, of course, I prayed my God save us from this situation. I looked out the window and discovered that the plane was moving at the slowest speed! Inside, I saw my colleague experienced in his seat, eyes closed. Most of my co-travelers had their eyes closed. The hostess was right to air on the seat in front of us wiped off with a face, as if the whole blood was removed from his body. There was pin drop silence really, except the low humming sound of the engine of the aircraft.
I saw near the track, but very slowly, once more. The inner feeling is that this can happen at any time, no? How could this be possible? Questions and answers crossed my mind several times and I was powerless to pray and use my God.
Amid such mixed feelings, we touched the runway and within minutes after landing and the first thing I did was thank God with full reverence.
A few hours later we were sitting in the departure lounge for a special flight to Baroda in the same evening.

For those of us who have only air once or twice, you may be lucky to have never had your flight is delayed, not canceled one. However, for those of us who fly on a regular basis delays and cancellations is nothing new – especially during volcanic eruptions and British Airways strikes in 2010.
Men and women in business would soar to discuss business, plan to fly again after a few days, only to find the flight was canceled for several days to come. These eruptions would have caused the airlines about $ 250 million in lost revenue per day, but no real value can be placed on the losses that caused the company because of late meetings and hours of work lost.
Although the clouds of ash and delayed to cancel many flights, which seems to occur on a regular basis without the help of a volcano or justification by the airline. Even the trains, which were known to be delayed, may be more reliable in those days.
Of course there are cases that can be done face to face or on the spot, but for companies that send staff to attend meetings and conferences locally, there are certainly other solutions that are more reliable.
Some alternatives are conferences and meetings with conference calls and web conferencing services.
Conference Call can be made by phone or from anywhere, and can allow up to 50 people to attend a meeting. There are other features like call recording, also available. If documents must be shared, web conferencing is still an excellent alternative that allows you to share documents and discuss live.
Again, there are cases to be handled face to face, but for a company that simply can not face delays or simply be more efficient, the conference call is certainly a solution that should be examined.

Complaints are up Air Travel - Business Travel complaints are an important factor

It is no secret that air travel complaints have continued to increase since the late 90s. Why? There are several reasons why the complaints of airlines are increasing. However, some of the most common problems are directly due to the dissatisfaction of the airline more customers.
Airlines make most of their money from American companies, and complaints from companies just go over time. Will lead to boycott air travel? I doubt it. You’re not going to drive from New York to Los Angeles for a meeting you? Business travelers know, but that does not mean they have no right to submit complaints undertaken when necessary.
Business travel will continue until the companies are located throughout the world – and as economies develop, the company will continue to move from one end. Unfortunately, the abuse of air travelers experience here and there.
Sad as it is, it only goes with the territory. Lose some important events, meetings with customers and other important aspects of their business due to delays, cancellations and issues of other airlines.
Due to the continuous reduction of costs, many airlines are not enough staff at all. Unfortunately, it has been more disgruntled passengers, who are prepared to sue the company in small claims court.
The airlines are in a bad position. With shrinking margins, rising costs, and operating mainly in the year of net losses after year, we are obviously very deep problems of air complaints that go beyond just air travel.
How airlines can avoid these problems? Respond quickly to customers, and to be honest with their answers. Anything short spells trouble for an industry already struggling.
Many complaints about companies not found in the small claims courts. Business travelers do not bother to pursue airlines. Why? They are usually too busy. Most do not even know where to start. But for someone who wants to go this route, there are resources available to guide you through the process and ensure a good solution to their problems in the airline.